|
INTRO Features:
True web based interface
INTRO is part of a new-generation of call recorders with a true web based interface. Because it is designed to be fully network compatible you can configure, control and retrieve calls at will from the desktop.
|
|
Advanced voice compression
INTRO utilises the latest G.723.1 compression algorithm offering outstanding sound quality together with extremely high compression rates from just 6.3bps.
Voice files compressed using the G.723.1 algorithm are typically 5 times smaller than the equivalent recording stored using conventional ADPCM encoding.
For instance, 70GB of hard disk capacity would be enough to record as much as 25,000 hours. |
Fast search and retrieval
The low-bandwidth audio streaming technology means that recordings are delivered extremely quickly, minimising the risk of network bottlenecks. The advanced design lets you search, retrieve and playback calls with impressive simplicity and speed.
Comprehensive Integration
INTRO offers trunk-side and extension side recording with integration with a wide range of PBXs.
In addition the application software is built around COM components and the hardware is based on widely available COTS components providing simple integration, customisation and maintenance. |
 |
Call archiving and audit trail
INTRO is supplied with a DVD-RAM drive for archiving and an optional audit trail is available if required.
Easy to access a call
INTRO saves call information in a central database, which is easily searched using the web browser interface. This capitalises on the existing, familiar IT infrastructure to give virtually instant call playback from any authorised PC.
Access is controlled via password-protected user accounts. A located call can be saved simply for e-mailing or manipulation using an industry standard voice file editor. The save format can be selected as either the universal standard WAV or, for minimum file size, using the compressed WMA format.
| INTRO Specification: |
| Channel capacity |
 |
Recording channels per server : 4 to 8 channels |
| Voice processing |
|
Sampling : ITU-T G.711 64kbps |
|
Compression : ITU-T G.723.1 6.3kbps |
| On-line storage capacity |
|
Mimimum 30,000 channel-hours on-line |
| Backup storage capacity |
|
Minimum 3,000 channel-hours on 9.4GB DVD-RAM |
| User interface |
|
XML Web service - using Internet Explorer |
| Playback via LAN |
|
Playback via LAN and voice calls saved as .wma or wav files for easy distribution and manipulation |
| Quick search |
|
Instant search for playback : By date, time, channel, agent ID, ... |
|
Random access using DVD-RAM |
|
VOD (voice-on-demand ) - Streamed playback of the recorded voice |
|
1 Concurrent user licence |
| Reporting and statistics |
|
Statistics and Real-time monitoring available as upgrade option |
| Alert & monitoring service |
|
Remote setup and monitoring via a LAN |
|
Email malfunction alert |
| Operating system |
|
MS Windows Professional |
| Line type support |
|
Analogue & digital extension |
| Integration |
|
Digital extension & Dialed number |
| Hardware |
|
PC Tower |
| Storacall reserves the right to continually develop our product range; as a result specifications are subject to change. |
|
|
