A complaint... a query... a verbal order that has gone astray... Your phone system may have state-of-the-art reliability, but unfortunately you may not be able to say the same about your staff. And no matter how hard they try afterwards it isn't always possible for staff to remember precisely who said what to whom.
Which is why you need a Digital Conversation Recorder from Storacall. These powerful VR units can record thousands of hours of talk time to large internal hard drives, then back-up to DAT tapes, and archive them so expertly that you can recall and replay any conversation from three weeks ago, simply by a double-click of your mouse.
The Storacall VR family will help you eliminate any ambiguity about conversation or data communications, with immediate verification of telephone transactions.
It is the preferred, cost-effective, recording solution that will protect your business now and in the future, offering:
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indisputable records of all your conversations, should there be a dispute |
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superior legal protection from liability |
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instant search, recall and replay of information |
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flexible and fast backup to your sales staff |
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training and monitoring aid for improving staff telephone technique |
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Now let's try again Smithers.
What exactly did you tell them on the phone? |
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