Throw away the internal telephone directories!

Storacall Voice Systems has just launched the 'Receptionist' speech recognition system for organisations that are fed up with the time and expense of having to update and reprint internal telephone directories. Forgetting the telephone numbers of colleagues, departments, staff, suppliers and contacts, or having to ask the operator to connect calls or find telephone numbers is frustrating and a waste of valuable time.

The Storacall 'Receptionist' solution is simple - staff pick up the phone and say the name of the person or company they wish to call. The Storacall 'Receptionist' understands their voice request, looks up the number and dials it for them. There are no more short codes to remember, no numbers to look up, no more costly paper directories to maintain and staff can attend to more productive activities.

The system uses advanced natural language, speaker independent voice recognition technology to recognise any voice irrespective of accent or dialect and Departments, companies as well as people can all be made available on the system. The 'Receptionist' supports synonyms such as "Mr Jones" "John Jones", "Director of Sales", or "the one who deals with sales". It also automatically disambiguates between people with the same or similar names. Each person can be called at multiple locations, (home, mobile, desk, secretary).

The 'Receptionist' can also optionally provide an auto-attendant facility allowing external callers to simply ask by voice for the person, department, product or information they wish to be connected to. Contact names can be easily imported from an existing corporate database and in the absence of a recorded prompt being available, the 'Receptionist' uses advanced text to speech technology to enable to allow the organisation's directory to be updated instantly.

More Details

For quotes and further information, please contact Sales on 01932 710710 or use the Enquiry Form.