Solutions - Travel & Leisure

Telephone communications in the Travel & Leisure sector that offer services to the public, are critical to service delivery and often form the contract basis on which business is agreed.

Travel

This can include detailed descriptions of travel schedules, accommodation, costs and payment arrangements, as well as the ABTA, ATOL, FCA and PCI compliance requirements

It is essential to have full quality records of agreements made with clients to minimise disputes and to have procedures in place to ensure that staff represent their organisation and meet compliance obligations to the required standards.

Storacall understands the issues and has many travel agents, holiday operators, airlines and leisure companies amongst it’s customers.

Storacall recorders deliver reliable, high-quality recordings of all interactions so that the organisation’s focus can be on offering better customer service and staff development.

For organisations with multiple locations/branches, Storacall can provide an organisation wide unified recording solution

Our Travel solutions offer you:

  • Secure password protected calls
  • Send copies of calls to staff or clients
  • Reliability and business continuity
  • Highest levels of system security and monitoring
  • Total recording across all communication platforms
  • Fast search and replay – every second counts!
  • Peace of mind knowing this solution is proven in your market place

And of course, all of this is backed by a company which has been in the telephony business for over 45 years.

Call our sales team today on +44(0)1932 710710