Storacall – Call Handling

Call Handling

Storacall has over 45 years experience in supplying call handling solutions for a wide range of applications from small medical centres or businesses to full contact centres for the government, utilities, retail, financial and service sectors in the UK.

The Storacall range of solutions is shown below. If you require assistance in locating the right solution please contact Sales on 01932 710710, Email Storacall Sales or complete the Enquiry Form.

UltraVox CP20 Call Processing & IVR System
A flexible call processor that integrates with existing telephone systems or centrex services, providing IVR, Auto Attendant and Intelligent Call Queuing facilities together with a powerful range of options for improving the handling and management of your telephone traffic - Further information.

UltraVox CD60 Contact Centre ACD System
The Storacall CD60 Call Centre ACD provides all the call processing and ACD functionality necessary for a busy Call Centre, enhancing the structure of an existing legacy telephone system or Centrex service. It facilitates Intelligent call distribution and real time management of agents via multiple consoles at a low cost and a powerful range of options is available - ideal for enhancing existing telephone system with call centre functionality - Further information.

Wave CS Contact Centre ACD System
Wave Contact Centre Server is available as a complete stand alone system or as an adjunct contact centre solution to a PBX , Wave Contact Centre provides you with the tools and features you need to drive a world class call centre. Advanced monitoring and reporting on virtually any aspect of contact centre operations are included - Further information.

Wave Unified Communication Server
The Wave IP communications server platform provides a simple, seamless and cost effective migration path to the next generation of communications services. Wave is a true hybrid system available with fully functioning unified communications (UC) capabilities, the Wave IP systems come complete with embedded telephony, collaboration, presence management and enterprise mobility applications that are easy to use and deploy - Further information.

Our sales team will be happy to advice on the best solution for your organisation call +44(0)1932 710710 or Request a Brochure.