Intuitive User Interface
Easy to use graphical interface lets you search, retrieve and playback calls with simplicity and speed.
Export single or multiple calls for review, training or compliance purposes.
Full Audit Trail
Searchable audit trail allows you to see who has done what and when on the system.
Our configurable security access gives you total control of calls and functions within the system.
Multiple User Profiles
Fully customisable user profiles allow you to see the information the way you want to see it.
Complete compliance with the latest communication laws.
Comprehensive Search Criteria
A variety of search criteria including telephone number, extension, user name, call duration, call direction and date/time.
Add Notes to Recordings
Add policy/reference numbers or comments to calls and use the text as searchable fields.
Our recording solution can integrate to PBX's, cloud solutions and desktop applications.
Watch how easy it is to use our system
Confusion over an address, telephone number or instructions can be quickly clarified.
Listen to how the conversation was handled, what was agreed and aid your disputes.
A cost effective yet powerful way of achieving improved performance and delivering training.
Refine your Processes
Listen to your call handling processes to ensure they are working for your business.