Solutions – Housing Associations

For organisations that provide affordable, quality housing and need to deliver efficient housing services and tenant support call handling performance is very important. Agents are required to deal with a myriad of residential calls from tenants and clients including service requests, queries and complaints. Recording telephone calls for verification, dispute protection and agent training simply makes sense.

Housing Associations

In addition Housing Associations are looking for better value so solutions need to be cost effective, robust, reliable and quick to access, that’s why Storacall solutions ensure you find the communication information you require quickly and easily, whilst helping to streamline processes.

Storacall offers the solution whether you’re recording to help manage complaints, provide support and training for staff or as a way to ensure that your organisation has irrefutable records of dialogue with tenants and suppliers.

Added resilience such as dual power supplies, mirrored raid drives and resilient storage to NAS give you that added peace of mind. From 4 to 4,000 channels, Storacall solutions are totally flexible, totally manageable and totally affordable.

Our Housing Association solutions offer you:

  • Secure password protected calls
  • Send copies of calls to staff or clients
  • Reliability and business continuity
  • Highest levels of system security and monitoring
  • Total recording across all communication platforms
  • Fast search and replay – every second counts!
  • Peace of mind knowing this solution is proven in your market place

And of course, all of this is backed by a company which has been in the telephony business for over 45 years.

Call our sales team today on +44(0)1932 710710.