Storacall Voice Systems, part of the Storacall Group established in 1969 has extensive experience in providing cutting edge solutions for handling, answering and recording telephone calls in contact centres.
Storacall’s range of systems provide automatic call distribution, call recording in IP, Radio, Mobile and TDM environments with Integrated agent performance management, agent scoring and monitoring, live agent coaching and Speech analytics.
Full integration is available with Storacall call processing, ACD, alert notification, call management, IVR, CRM, CTI and intelligent call queuing applications.
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